Policies

Marketa New York uses PayPal credit card service for our on line transactions.
You do not need to have a paypal account to complete the transaction.

Shipping and Handling

We use United States Postal Service as our carrier.
Domestic items are shipped by Priority Mail with delivery confirmation and you can usually expect delivery within 3 days of shipping notification.
International items are shipped with First Class international mail, and may take up to 4 weeks for delivery.  Contact us for other options.
 
Insurance is added upon request and is paid by the customer. We are not responsible for lost or damaged items once they are shipped.

Tax policy
New York state residents are required to pay sales tax (8.875 %) on all purchases.
Sales tax is automatically added to your total.

Return policy
We take pride in the quality and craftsmanship of all our products, and it is our goal that you are completely satisfied with your purchase. If the product does not meet your expectations upon arrival, contact us within 3 days following delivery at [email protected] for return authorization and instructions. All returns must be made within 5 days of authorization. Items(s) must be unused, in the same condition as received, and all tags must be intact. All shipping charges on returned merchandise are non-refundable, unless return is due to an error by us. Item(s) must be sent back prepaid, we do not accept C.O.D. We are not responsible for lost or damaged articles and ask that you return all merchandise with either tracking number or delivery confirmation. We will refund your money or issue store credit once your package is received and processed minus shipping and handling charges. Sale items and custom orders are not returnable.
By placing you order, you agree to these terms.

Privacy Statement
We value and respect your privacy; therefore, we will not sell, rent, or give your name or address to other companies or third parties. Information collected by Marketa New York is used only to process your order.